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Cancellation Policy

  /  Cancellation Policy

If you require to cancel your booking, please telephone us immediately and confirm the cancellation as soon as possible thereafter in writing. If you cancel the booking after the balance of accommodation fees has been paid, you will only receive a refund if we are able to re-let the accommodation after your cancellation. From any refund, we will deduct an administration fee of £50 plus the difference between the fees you paid and the fees we are able to obtain from re-letting the accommodation (if less than the fees which you paid). 

If we require to cancel a booking, we shall refund to you all the deposits and fees you have paid to us in respect of that booking. We shall use reasonable endeavours to offer you alternative dates.  The refund of these monies discharges all our liability to you in these circumstances. We will not pay any compensation or other reimbursement of any costs or expenses you may incur as a result of our cancellation.

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